Privacy and Cookies Policy

(Last update April, 2017)

Please read this Privacy Policy carefully before using the UniverseLicensing.com Website.

As used in this Privacy Policy,  Universe Licensing “, “we”, “us” or “our” refers to Universe Licensing, incorporated and registered in Slovenia, with a registered office at Koprska ulica 98, Ljubljana, Slovenia. For general information and for privacy questions please feel free to contact us via for privacy questions via info@universelicensing.com. This Privacy Policy along with our General Terms and Conditions for the use of Universe Licensing Website (“General Terms”) govern your interaction with the Website, and your use of the Website. Except as set forth within this Privacy Policy and our General Terms we do not disclose information (as used in this Privacy Policy “information” refers to Personal Information as well as Non-Personal Information, as defined in Section 1 of this Privacy Policy) about our users without their permission.

General

We do not collect any personal information unless you voluntarily provide it to us. You are responsible for ensuring the accuracy of the personal information you submit to. In addition, we may also collect “Non-Personal Information” (i.e. information that is not traceable back to you and cannot be used to identify you) through the use of “Cookies” (i.e. small data files that are stored on the hard drive of a computer used to view web sites that are accessible only by the party or site that placed the Cookie on the hard drive).

Consent

You agree that we use your data for the limited purposes stated herein.

By submitting your information to us and/or by using the Website you agree and acknowledge that we may collect, use, process, storage and disclose such information in accordance with this Privacy Policy and our General Terms, and as permitted or required by law. Universe Licensing Website only collects, uses, processes, storages and discloses your information necessary for the purposes stated in this Privacy Policy and retains your information only for so long as necessary to fulfill those purposes.

By accessing this Website you agree to the terms and conditions of this Privacy Policy. If you do not agree with this Privacy Policy please discontinue use of this Website.

Purpose of Processing Information

See in what ways we use your data.

The purpose of processing information is to manage and maintain the customer relationship and concluded Agreement. Information are used to identify Users of the Website to administer Website, for statistical or survey purposes, newsletters, to improve Website and its services as well as for the providing of information and notifications to you. Further, your information may be used for the purposes of investigation and follow up in cases of misuse and/or fraud, as stated herein.

Collected Personal Information

You can find the info we collect here.

By accepting this Privacy Policy, you authorize us to collect, store and process your information, as stated herein.

While visiting our Website you give us implied consent to collect other information for the purposes of personalizing your experience, for conducting analysis to make our Website more user friendly and for the purposes of preventing abuse. Collecting information for the purposes of analysis is done automatically and in an anonymized way, so that information cannot be connected back to your personal information. Information that may be collected for such purposes (“User Information”) are information about where you are on the internet (e.g. the full Uniform Resource Locator (URL) clickstream to, through, and from our Website, including date and time, IP address, domain types like .co.uk and .com), identification of your device, your browser type, version, and time zone setting, browser plug-in types and versions, your operating system, computer specific ID, the country and telephone area code where your computer is located, the pages of our Website that were viewed during your visit, any actions or movements within the Website or store and movements to/from the Website from/to another website. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We are confirming that any information, which you provide to us (or which is available in public registers) and any User Information, from which we can identify you, will be held in accordance with applicable legislation. We will keep it on a secure server and we will fully comply with all applicable EU data protection and legislation from time to time in place. Furthermore, we are confirming that any information, which you provide to us, is used solely for the purpose of providing our services to you and we only share your information with Third Parties, as defined in this Privacy Policy.

If we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your information and /or User Information, we are entitled do so.

Disclosure to Third Parties

We cooperate with these service providers.

To ensure the best level of services for you, we rely on partners helping us with the provision and development of the Website. In this context information may be transferred to Third Parties to the extent that this is necessary for the fulfillment of the Agreement. We may also disclose non-personally identifiable aggregate statistics regarding user behavior in order for us to better understand how the users of the Service interact with it. The Third Party will not disclose any of the details to any other third party. We require all such Third Parties to treat your information as fully confidential and with the Conditions warranted to you regarding your information, including compliance with data protection legislation. Please bear in mind that we selected Third Parties with due care, but we cannot guarantee on their behalf for their actions and/or omissions. We will not release or sell your information to any company for mailing or marketing purposes.

Protection of Personal Information

We keep your info safe.

We have implemented reasonable security measures to protect the confidentiality, security and integrity of collected information, and to prevent unauthorized access and use of information contrary to this Privacy Policy. Although we use commercially reasonable efforts to assure that your information remains secure when maintained by us, please be aware that no security measures are perfect or impenetrable. Only those persons with a need to process your information in connection with the fulfillment of their tasks in accordance with the purposes of this Privacy Policy and for the purposes of performing technical maintenance have access to the Data File. All information contained in the Data File is protected in accordance with general industry practice.

Integrity of Personal Information

We strive to enable you to keep your information accurate, complete and up to date. You can access, check and ensure the integrity of your information as described below. We will retain your information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Access to Personal Information

Want to change the info you provided?

We make good faith efforts to provide you with access to the information you provide to us. You can also request that we correct or delete information, provided that we are not required to retain such information by law or for legitimate business purposes.

We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction or deletion requests can be made via info@universelicensing.com.

Children

Our services are not directed to, and we do not knowingly collect personal information from, children under 18. If we learn that we have collected personal information of a child under 18, we will take all reasonable steps to delete the information as soon as possible. If you become aware that your child has provided us with personal information without your consent, please contact us via info@universelicensing.com. With request to delete personal information, any collection, storage or use of personal information of requesting person shall be enabled. If such request shall be made before receiving an acceptance of your Order, your order shall not be placed.

Your request shall be processed as soon as possible and a confirmation of changes shall be sent to you by e-mail no later than within fifteen (15) days from the submission of your request. We abide by laws designed to protect children.

Use of Cookies and Related Technologies

Universe Licensing does not use cookies for any purpose other than the ones listed in this policy. By using our website, you agree that cookies may be placed on your computer or internet-enabled device.

What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on the Shopify website, including necessary, functional, performance and targeting cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor. We use this information to improve the browsing experience for all of our users.

What cookies do we use and why?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas. The use of these cookies is essential for the website to work, and we do not use these cookies to collect personal information about you. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.

We also use functional cookies to remember choices you’ve made or information you’ve provided, such as your username, language, or the region you are in. This allows us to tailor your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you agree to the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content across pages. The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited persistent duration, like repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
  • Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool in order for the load balancer to redirect user requests appropriately.
  • User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

Shopify is dedicated to user experience and we use many tools to help us improve our website. To this end, we use performance cookies to collect information about how you use our website and how often. These cookies only gather information for statistical purposes and do not gather any information that can personally identify you. However, because these cookies are not strictly necessary for the use of our website, we require your consent to use them. The performance cookies we use include:

  • First party analytics cookies – We use these cookies to estimate the number of unique visitors, to improve our website and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing. We use these cookies to learn how our website is performing and make relevant improvements to improve your browsing experience.
  • We also use Google Analytics and other third-party analytics providers to help measure how users interact with our website content. These cookies “remember” what our users have done on previous pages and how they’ve interacted with the website. For more information on Google Analytics, visit Google’s information page. For instructions on how opt out of Google Analytics, see below.

Targeting cookies are used on our website to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you. We do not use third-party advertising cookies.

Finally, Social plug-in tracking cookies are used by many social networks that have “social plug-in modules”. We integrate these modules into our platform to provide services than can be considered as “explicitly requested” by our users. Your consent, however, is required because some third-party social plug-in tracking cookies are used for things like behavioural advertising, analytics, and/or market research.

How long will cookies remain on my computer or mobile device?

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 90 days and two years from the date they are downloaded to your device. See the section below on how to control cookies for more information on removing them before they expire.

Social Buttons

Social Buttons for third-party social media sites are used to enable our users to share or bookmark web pages. We cannot prevent these sites from collecting information about you. To understand how third-party social media sites use information about your activities on our website and the internet, please read their respective Terms of Use and Privacy Policies.

How to control cookies?

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu.

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org (link is external), which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Newsletters

We will use the email, your name and surname and other online contact information only for the purposes you provide it to us, which is for sending newsletters and replying to your specific email requests. We will not share this data with third parties.

Survey

From time to time we may conduct an e-mail survey and collect demographic and usage information for the purposes of internal analysis, marketing and brand development. Participating in a survey is completely voluntarily. We will use the information to make our services more appealing to our users. Collected information shall be anonymized and aggregated. We might collect the following information: age and gender of the user of the an assessment of the features of the Website, what would make the Website more appealing and other information needed for the purposes of internal analysis, marketing and brand development.

Contests and Prize Draws

From time to time we may conduct a contest or a prize drawn. Participating in such contest or prize drawn is completely voluntarily. When entering in any of our contests or prize draws you provide to us your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you via e-mail.

Storing of Information

For EU Countries

We store personal information as long as it is needed for the provision of our services. Traffic information is erased or made anonymous when it is no longer needed for the purpose of the transmission or, in the case of payable services, up to the end of the period during which the bill may lawfully be challenged or payment pursued. Location information is stored to the extent and for the duration necessary for the provision of a value-added service. Cookies, direct marketing and provision of value-added services information (including traffic information used for these purposes) is stored as long as the same is necessary for the provision of these activities, or up to the time when a user opts out from such use in accordance with this Privacy Policy and the “Access to Personally Identifiable Information” section herein. Other information is stored for as long as we consider it to be necessary for the provision of our services. This section shall not prevent any technical storage or access to information for the sole purpose of carrying out the transmission of a communication or as strictly necessary in order for us to provide the service you requested.

For US

We will retain collected information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by applicable legislation.

Storing might be different depending on the territory of collecting the information and the applicable legislation, but we always strive to store the information only as long as it is needed for the purposes of providing, improving or personalizing our services.

Deletion od Information

When information is no longer needed, we shall delete it using reasonable measures to protect the information from unauthorized access or use.

Opt-Out

You are always free to opt-out from the future collection of your information by Universe Licensing Website in accordance with this Privacy Policy by discontinuing use of the Website.

Further, newsletter subscribers can unsubscribe of receiving further information from us at any time by informing us at info@universelicensing.com and we will have you removed within four (4) weeks.

If you wish to opt out from conducting a survey, do not click on the survey button or deny answering the survey questions and if you wish to opt out from participating in a contest or prize drawn, do not click on the contest or prize button or deny entering your information.

Changes to Our Privacy Policy

We will occasionally update this Privacy Policy as necessary to protect our users, furnish current information and respond to legal and technical changes. The most current version of the Privacy Policy will govern our use of your information and will be available at http://universelicensing.com .

Should you request so by informing us on info@universelicensing.com, we will send you all updates of this Privacy Policy to your e-mail.

Privacy Questions

If you have questions or concerns about this Privacy Policy or information processing, please contact us through info@universelicensing.com.